These terms are the agreement between you and us. They cover what you are buying, what we owe you, and what you are responsible for. Our Privacy Policy covers what happens to information, and is part of this agreement.
My Morning Five is operated by Cactus Living Home LLC, an Arizona limited liability company, 1106 W Lynwood St, Phoenix, AZ 85007.
By starting a saved workspace, creating an account or subscribing, you accept these terms. If you do not accept them, please do not use the app.
You must be at least 18 and able to enter a contract. My Morning Five is built for real estate professionals, but nothing stops anyone else from using it for the same purpose.
If you are using it on behalf of a brokerage or team, you confirm you are authorized to accept these terms for that organization.
You can begin with a free workspace for up to five people. A paid membership unlocks additional access, including adding more people. Features available to free or inactive accounts may differ from those included with a current membership. Inactive members can still view and export their saved relationships; an unpaid account is not automatically deleted.
Pricing. $34 per month or $340 per year, plus tax where applicable. The annual plan is billed in full. “Two Months Free” compares $340 for a year with twelve monthly payments of $34, totaling $408. It is an annual-plan saving, not an introductory free trial.
Your signup price remains your price while your subscription continues without interruption. New prices may apply to new subscriptions or a subscription you restart after it ends, and will be shown before you confirm checkout. We will provide any notice required by law. A general statement about future pricing does not override this continuing-subscription price promise.
Card credits. Physical cards are purchased separately from your subscription. Credits do not expire while your account is open. Unused credits are not refundable in cash and are lost if you delete your account.
Features change. We add and improve things, and occasionally remove something that is not working. If we remove a feature you are actively relying on, we will tell you in the app first.
Your subscription renews automatically. A monthly plan renews every month. An annual plan renews every year. Each renewal charges the payment method on file at your applicable subscription price, subject to the continuing-subscription price promise in section 2 and any applicable taxes.
You can cancel at any time. In the app, open Settings > Manage membership and use the membership-management link to open Stripe’s secure billing portal. You can also email support@mymorningfive.com for help before your next renewal. Cancellation stops the next charge. It does not refund the period you are already in, and your access continues to the end of that period.
Cancelling is not the same as deleting. Your account and your synced data remain until you delete the account. See the Privacy Policy.
If a payment fails, we will retry and let you know. If it keeps failing, your subscription may be suspended. Your data is not deleted for non-payment, and your export remains available.
If My Morning Five is not right for you, tell us within 30 days of your first payment and we will refund it in full. Monthly or annual, the same. You do not have to explain why.
How. Email support@mymorningfive.com from the address on your account. We will confirm within two business days and refund to your original payment method. Depending on your bank it typically appears within 5 to 10 business days.
What it covers. Your first payment only, and only if you ask within 30 days of it being taken.
What it does not cover. Renewals. Card credits already used to mail cards. Requests made after the 30-day window, where the normal cancellation terms in section 3 apply instead.
Membership checkout opens on our website and is processed by Stripe. We handle eligible membership refund requests directly. Deleting your account does not itself submit a refund request; email us if you want to use the refund promise.
You are responsible for what happens under your account. We sign you in with one-time codes sent to your email, so keep access to that email secure and tell us promptly if you think someone else has it.
One account is for one person. Do not share credentials across a team; each agent needs their own.
Deleting your account. Open Settings > Privacy and your account > Delete my account, or use the same control on the membership screen. Review the warning, request a fresh code sent to your account email, and confirm with that code. Membership cancellation is verified before deletion completes. If cancellation cannot be confirmed, the app keeps the account available and reports an error so you can retry. A cancellation that succeeded before a later error may already have ended the membership.
Account deletion ends access immediately, removes your saved relationship content and in-app recovery copies from active storage, invalidates sign-in sessions and removes private card and sample content. It is permanent and unused card credits are lost. Necessary payment records and a minimal deletion record remain as explained in the Privacy Policy. Deletion cannot recall cards, messages, emails or information already supplied to another provider. Export what you want to keep first.
Free-workspace deletion. You do not need to create an account to remove a free workspace. Use Settings > Privacy and your account > Delete my free workspace and confirm. During unfinished onboarding, use Delete saved setup. Clearing browser cookies or removing the app can remove your access without deleting the server workspace.
This is the most important obligation in this agreement, and it is specific to what this app does.
You are entering information about other people who did not sign up for this service. You are responsible for that information. Specifically, you agree that:
You have a lawful basis for keeping the notes you keep, under whatever law applies to you.
You will not enter information you were told in confidence, or sensitive categories of information such as health conditions, financial circumstances, immigration status, or anything similar.
You will honor a request from someone in your sphere to correct or remove their information. Use the available in-app controls or email support@mymorningfive.com if you need help, including when your membership is inactive. You do not need an active membership to delete your account or free workspace. The Privacy Policy explains these controls and the limits of removing information already shared or retained in earlier recovery history.
You will comply with laws that apply to your outreach, including telephone consumer protection, anti-spam, and do-not-call rules. We do not send messages for you. You do. Whether a call, text, or email is lawful is your responsibility.
You agree to indemnify us for claims arising from information you entered or outreach you sent, to the extent it results from your failure to meet these obligations.
Use the app for anything unlawful, or to harass anyone.
Resell, sublicense, or provide the app as a service to others.
Reverse engineer, decompile, or attempt to extract our source code.
Scrape, bulk-export, or otherwise take data from the service beyond your own export.
Interfere with the service’s operation or security, or attempt to access another user’s account.
Use the service to build a competing product.
If you do these things, we may suspend or terminate your account, with notice where practical.
Optional writing help is provided through Anthropic’s Claude service. Before sharing information for AI writing, the app explains the provider and the context involved and asks for your affirmative permission. You can decline and keep writing manually, or withdraw permission in Settings > Privacy and your account. Withdrawal stops future AI requests; it does not recall information already sent.
The shared context can include the selected person’s and household’s full names, relationship details, city, notes, memories, follow-ups, dates, relevant history or prior drafts, and your instructions and clarification answers. Structured phone, email and street-address fields are not automatically included, but personal information placed in free text can still be sent. See the Privacy Policy for the full explanation. You are responsible for having authority to share information about other people.
Drafts are suggestions. Writing help may decline requests involving threats, harassment, hateful or discriminatory messages, scams, blackmail, coercion, exploitation, or encouragement of violence or self-harm. You can report an inappropriate suggestion using Report this suggestion and review what is submitted before sending it to our team. We may restrict AI access for serious or repeated misuse; reporting a suggestion does not by itself automatically restrict your account. Contact support@mymorningfive.com with questions or to request review of an AI restriction. The Privacy Policy explains report handling and retention.
You are responsible for what you send. Read every draft before it goes out. AI can be wrong, can misread a note, and can produce something that reads oddly for the relationship. We do not guarantee that a draft is accurate, appropriate, or compliant with any law or professional obligation that applies to you.
You own what you send. We claim no rights over your notes, your drafts, or your messages.
Where card services are enabled, Handwrytten prepares physical cards and mailing is handled through the relevant postal services. Card services and sample requests may be unavailable while being configured.
Card credits are purchased separately and are charged when you complete a card-pack purchase, rather than when each individual draft is written. Credits are used for eligible physical-card orders under the offer shown before purchase. Buying credits does not send a card.
Before submitting a card, review the message, recipient address, return address and production choices. A confirmed submission may place the card with our fulfillment provider or in a review basket for fulfillment. Saving a draft or requesting writing help does not place an order. A complimentary sample request is reviewed separately and does not itself authorize a paid card order.
Once it is in the mail, it cannot be recalled.
Delivery timing depends on the postal service and is not guaranteed.
If a card is lost or damaged in transit, tell us and we will reprint and remail it at no charge to you.
Your setup and relationships save on our servers automatically, including when you use a free workspace before creating an account. There is no separate opt-in switch for this core account saving. Sign in to open the same account on supported devices. The native signed-in app also keeps an encrypted local database; the browser version relies on the network to load and save information.
Unfinished, unclaimed setup expires after seven days. An opened free workspace remains until removed or transferred to your account. An anonymous workspace depends on its app or browser credentials; create an account if you want to access it on another device. Deleting cookies or removing the app is not a request to delete its server data and may prevent you from reopening it.
Account recovery tools can restore available saved history. They are not an unlimited or guaranteed backup service, and account deletion removes in-app recovery copies from active storage. The Privacy Policy explains retention, deletion and the limits of removing information already exported or sent to providers.
Export early and often. Settings includes an export that works whether or not you have an account, and whether or not your membership is current.
We do not guarantee against data loss. We take reasonable measures, described in our Privacy Policy, but no system is perfect. Your export is the backstop, and it is yours to run.
The app, the website, the name My Morning Five, and everything we have made are ours. Your account gives you a limited, personal, non-transferable right to use the free or paid features currently available to your account under these terms. Paid features require a current membership; any viewing or export access we make available to inactive accounts remains subject to these terms. Nothing here transfers ownership of anything.
Your data, your notes, and anything you write remain yours.
We aim to keep the app working, but we do not promise uninterrupted or error-free service. We may need to take things down for maintenance, and things occasionally break. Some native features can work with information already saved on the device, subject to access status. Sign-in, AI writing, server saving, card services and browser access require network services. Offline edits may not reach the server until a connection is restored.
The service is provided “as is.” To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
My Morning Five is not a compliance tool. It does not verify that your outreach complies with real estate regulations, telephone consumer protection laws, anti-spam laws, fair housing requirements, or your brokerage’s policies. Those remain yours to satisfy.
We do not provide legal, tax, or professional advice.
To the fullest extent the law allows:
We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost commissions, lost business opportunities, lost relationships, or lost data, even if we were told such damages were possible.
Our total liability for any claim arising out of or relating to this agreement is limited to the amount you paid us in the 12 months before the claim arose.
Some jurisdictions do not allow these exclusions, in which case they apply to the extent permitted.
You can stop at any time by canceling your subscription and, if you wish, deleting your account as described in section 5. Canceling a membership alone does not delete your account or its data. Completing account deletion ends access and cancels the membership as described above.
We can suspend or terminate your account if you materially breach these terms, if we are required to by law, or if we discontinue the service. If we discontinue the service, we will give you at least 30 days’ notice and refund any prepaid period you have not used.
Sections 6, 8, 11, 13, 14, and 16 survive termination.
Governing law. Arizona law governs this agreement, without regard to conflict-of-law rules.
Where. For disputes that proceed in court under the exceptions or opt-out below, the state or federal courts located in Maricopa County, Arizona have jurisdiction, and you and we consent to that jurisdiction, except where applicable law requires otherwise.
You and we agree that any dispute arising out of or relating to these terms or the service will be resolved by binding individual arbitration rather than in court, except as set out below. Arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator, in Maricopa County, Arizona, or by telephone or video if you prefer.
Class action waiver. You and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative action.
Small claims. Either of us may bring an individual claim in small claims court instead, if it qualifies.
Costs. We will pay all arbitration filing and administrative fees for claims under $10,000, unless the arbitrator finds the claim frivolous. Each side otherwise bears its own attorney fees unless the law provides otherwise.
You can opt out of arbitration. If you do not want this section to apply, email support@mymorningfive.com within 30 days of first accepting these terms, saying you opt out of arbitration and including the email address on your account. Opting out costs you nothing, changes nothing else in this agreement, and will not affect your subscription in any way.
If the class action waiver is found unenforceable, this entire arbitration section does not apply and disputes proceed in the courts named above. This section survives termination of your account.
First, talk to us. Before filing anything, email support@mymorningfive.com and give us 30 days to sort it out. Most things can be.
Changes to these terms. We may update them. For material changes, we will tell you at least 30 days beforehand, in the app or by email, and the change applies from your next renewal. For free accounts or changes unrelated to a renewal, material changes take effect after the stated notice period. Continuing to use the service after the applicable effective date means you accept the new terms. We will obtain separate permission where required, including for a new AI-sharing scope.
Assignment. You may not assign this agreement. We may assign it to a successor if the business is sold or merges.
Severability. If a provision is unenforceable, the rest stands.
Entire agreement. These terms and the Privacy Policy are the whole agreement between us about the service.
No waiver. If we do not enforce something immediately, we have not given up the right to enforce it later.
For copies downloaded through Apple’s App Store, Apple’s standard Licensed Application End User License Agreement also applies to the app license unless a different applicable license is supplied through the App Store. These service terms govern your My Morning Five account and services and do not require Apple to provide support, refunds or other services beyond its applicable terms and the law.
Cactus Living Home LLC
dba My Morning Five
1106 W Lynwood St
Phoenix, AZ 85007
support@mymorningfive.com